What's New

ABC Bank opened a new branch in Abu Nsair area – main street / Dweikat center as part of the Bank’s continued effort to expand its branch network and reach more customers. With the addition of this new branch it brings the current number of branches in Jordan to 17.

The opening ceremony was presided over by the Board members H.E. Eng. Shafiqaideh and Dr. Marwan Al Sayeh who said, the bank's strategy entails specific plans to expand in the Jordanian, regional and international markets in light of the changes the banking industry is witnessing in terms of structure and the diversity of products.

To cope up with such changes, the General Manager Mrs. Simona Bishouty said, ABC Bank is opening new branches in the various markets where it operates and is in constant search for new horizons to offer the best and most advanced services to its customers.

Mrs. Bishouty said the opening of the new branch underlines ABC Bank's efforts to reach out to a wider customer base all over the kingdom, noting that the outlet is equipped with up-to-date banking technologies and systems that enable a qualified team to offer top quality services.

The opening of this new branch reflects ABC Bank's keenness on operating in key commercial locations and shopping centres, embodying the bank's commitment to offering quality services to individuals, businessmen and establishments.

The renovation of Al Zarqa Branch is a continuation plan of ABC Bank to give its branches a fresh and distinctive image noting that the Branch offers all banking services as usual.

The opening ceremony was presided over by the Board member H.E. Eng. Shafiq Al Zawaideh who said, “ABC Bank is vigilant in keeping our customers connected and that they experience the best banking services possible through our branches in Jordan.”

Mrs. Simona Bishouty the General Manager of ABC Bank explained further about the new branch, “This branch is equipped with the latest technology and will have an advanced banking experience in terms of opening new accounts, depositing and withdrawing, transferring funds, paying bills, buying currency and ordering cheques” Mrs. Bishouty further explained that customers will be able to apply for personal, housing and auto loans and credit cards at this new branch too.

The tournaments where attended by the Educational and Administrative Board of the school and the families of the participants.

This contribution originates from ABC Bank’s policy of building strategic relations with key clients and initiating new banking transactions to preserve the unique position of the bank and guarantee provision of various modern banking services.

The General Assembly, which was chaired by Mr.Hassan Juma /Chairman, approved a capital increase from JOD (64.471.875) to JOD (70.919.063) by distributing 10 percent of the capital as free shares to the shareholders for the purpose of enhancing the Bank’s capital base.

Mrs. Simona Sabella, General Manager of ABC Jordan, announced that net after tax profits were JOD 9.9 million in 2008; total assets reached JOD 587 million, Shareholders' Equity increased to JOD 85.1 million, compared to JOD 77.3 million in the previous year, the Capital Adequacy Ratio reached 31.8 percent, Return on Assets reached 1.7 percent, while the Return on Equity reached 12.2 percent.

Mrs. Sabella added that these results were realized as a direct consequence of the enlightened policies that were decreed by the Board of Directors, the noteworthy efforts of the bank's management team and staff and the fruitful cooperation between the bank and its clients.

In order to achieve that goal the bank donated one Laptop computer to a child with special needs so that she can benefit from the special voice-based program designed for children with learning disabilities.

This support is a result of ABCJ’s deep sense of social responsibility and their belief that Education is one of the tools that forms the minds.

Mrs. Bishouty listened to the opinions & ideas presented by the staff which was followed by a discussion on various topics from different angles about methods to enhance the clients’ benefits and to make their dealing with the bank a pleasant experience.

Mrs. Simona Bishouty , the General Manger praised the exceptional efforts of the participants during the training & the special role played by the instructors of the program.

This program is part of a drive launched by the senior management executives & the Human resources department to achieve the highest standard of performance, enhance the levels of productivity & to increase the communication skills of the marketing & promotional teams with the clients.

The party was attended by Mrs. Simona Bishouty, the General Manager of ABCJ & CEO of ABCI along with the executives, managers & deputies of various divisions & the employees of both the bank and the company.

Mrs. Bishouty pointed out the achievements that has been accomplished during 2008 and praised upon the efforts of the administrative team, all staff and employees of ABCI and the bank which resulted in reaching the goals set by the bank, noting the importance of the team work and providing the continuous efforts in developing and promoting the products and services of the bank and in step to achieve the highest level of performance and emphasizing on the continuous and boundless support of the management to all individual unique efforts.

In carrying out ABCJ's social responsibilities and its belief in its pioneering role as a community service provider; ABCJ has carried out various social duties. The Bank’s most prominent contribution was in the form of participating in the private sector initiative for government schools in Kerak  by providing funds and maintenance to Al Hussain Secondary School .

The Grand prize comes among other prizes which were awarded to the winners of the raffle held each month throughout the period of the campaign that was launched in July and lasted till the end of October 2008.

Simona Sabella Bishouty is the Chief Executive Officer/General Manager of Arab Banking Corporation (Jordan), which is one of the leading Jordanian universal banks.

Simona is an accomplished and seasoned banker with a long-standing successful track record that extends for more than 30 years. She started her banking career at Chase Manhattan Bank in Amman and London. After which she moved to Bank of Jordan and Cairo Amman Bank were she assumed a number of leadership positions and her responsibilities covered various areas including: risk and compliance, internal audit, consumer banking and retail credit, corporate banking, treasury and financial institutions.

She serves as the chairman of ABC Investments (ABCI), and is a member of the Board of Amlak Finance (Jordan) and Visa Jordan Card Service Company.

Simona is a member in the International Women’s Forum (Jordan Chapter).  She is also a member of the Jordanian Equestrian Endurance Society and is a disciplinary committee’s official of the European Arabian Horse Show. 

The 2007 consolidated accounts of ABC Jordan were ratified at the General Assembly meeting held on April 6th , 2008.

The General Assembly, which was chaired by Mr Ghazi Abdul Jawad/Chairman, approved a capital increase from JOD (56,062,500) to JOD (64,471,875) by distributing 15 percent of the capital as free shares to the shareholders for the purpose of enhancing the Bank’s capital base.

 Mr. Nour Nahawi, CEO of ABC Jordan, announced that net after tax profits were JOD 10.6 million in 2008; total assets were raised to JOD 601.1 million from JOD 517.7 million in the previous year, an increase of 16 percent, Shareholders' Equity increased to JOD 77.3 million, compared to JOD 65.8 million in the previous year, the Capital Adequacy Ratio reached 19.6 percent, Return on Assets reached 2 percent, while the Return on Equity reached 15 percent.

 Mr. Nahawi added that these exceptional results were realized as a direct consequence of the enlightened policies that were decreed by the Board of Directors, the noteworthy efforts of the bank's management team and staff and the fruitful cooperation between the bank and its clients.

ABC Bank sponsored the sports festival at the Terra Sancta College held on the 2nd -3rd of May 2008,where ABC Bank granted awards and trophies to the winning teams.

The tournaments were attended by the Educational and Administrative Board of the school and the families of the students.

This sponsorship stems from ABC Bank’s policy of building strategic relations with the key clients through understanding and fulfilling their needs and striving to continuously offer innovative services.

Manama, Bahrain: Arab Banking Corporation (ABC), the Arab international bank based in Bahrain, today announced that Mr. Ghazi M. Abdul-Jawad, President & Chief Executive for the last 11 years, will be retiring early for health reasons effective 31 March, 2008.

ABC pays tribute to Mr. Abdul-Jawad for the substantial contribution he made during his tenure. Under his leadership, ABC witnessed a remarkable strengthening of its financial position, profitability and footprint.

A number of internal and external candidates were considered for the position, and ABC’s Board is pleased to announce the appointment of Mr. Hassan Ali Juma as President & Chief Executive of the ABC Group, effective 1 April, 2008.

Mr. Juma, a Bahraini citizen, is a veteran seasoned banker, and has held a number of leading directorships in the region. He has been the Managing Director of National Bank of Bahrain for the past two decades. Mr. Juma brings a wealth of experience through his past and present associations and experience in the region. Mr. Juma is no stranger to ABC, as his association with the ABC Group started in 1994 when he became a non executive independent director of its Board representing minority shareholders. He has also subsequently served as director of ABC’s flagship subsidiary in London, ABC International Bank plc. The Board looks forward to Mr. Juma’s future involvement, building on the achievements of his predecessor to lead the ABC Group forward into the next phase of its development.

Mr. Mohammed Layas, Chairman of the Board of Directors commented, “While we are sad to see Ghazi retire early for health reasons, we are pleased that Hassan is joining ABC as President & Chief Executive. He brings the right combination of banking experience, market knowledge and understanding of ABC’s challenges. The Board is grateful to Ghazi for the excellent job well done, and wishes him a speedy recovery.”

Mr. Ghazi M. Abdul-Jawad remarked, “After more than 25 years spent as Chief Executive Officer at ABC and other prominent regional financial institutions, it is time to step away from heavy demands.  My time at ABC has been challenging, and I enjoyed every moment of it.  ABC made huge strides in recent years, and has paved the way for even better prospects for the future.  I have total confidence in the outstanding senior management team at ABC, under the able hands of my successor, to lead ABC towards greater achievements ahead.”

Mr. Hassan Juma said, “I am honoured and pleased to be taking over the leadership of this great Bank. I also look forward to working with the existing senior management, who have done a superb job over the years in bringing ABC to where it is today.”

ABC Bank announces the winners of Ramadan Campaign

The Campaign that the ABC Bank launched enabled ABC clients to obtain immediate prizes reaching up to JD100 upon using any of ABC cards (MasterCard, Visa and Visa Electron) at Carrefour, in addition to winning one of the biggest prizes offered by ABC Bank.

A number of ABC executive management, the branches managers as well as a number of ABC clients attended the raffle event

This campaign that was launched in cooperation between ABC bank and Carrefour comes in line within the bank's strategy that aims at establishing strategic partnership with leading institutions operating in Jordan.

The signing ceremony was attended by Carrefour Regional Manager, Mr. Hattab Al Oweini and and Mr Mohammed Al Dawoud – the Financial Manager and ABC Bank Deputy CEO/ Retail Banking Division Mr. Ahmad Al Khub and Mr Hisham Kayyali- ACEO/ Consumer Banking, where the clients will get immediate prizes reaching JD100 upon using any of ABC cards ( Master Card, Visa and Visa Electron) at Carrefour, in addition to winning one of the biggest prizes during the final drawing at the end of Ramadan.

Mr Ahmad Al Khub stated that this cooperation comes within the framework of ABC Bank strategy aiming in establishing strategic partnership with the leading institutions in its field working inside Jordan, whereas Carrefour is considered one of the pioneer companies in retailing and among the largest shopping centers that attract different segments in Jordan.

ABC Bank inaugurates a New Branch at Rawnaq area.

Mr Nour Nahawi – CEO of ABC Bank inaugurated on the 26th of September it's 14th branch in Rawnaq area at Issa Nao'ury St. beside the Ministry of Labor.

Mr. Ahmad Al Khub Deputy CEO- Head of Retail Banking stated that the opening the new branch at Rawnaq comes in line with the bank's strategy in it's expansion and choosing strategic locations where key segments of our customers are located and therefore offering them an easy access to the branch and allowing them to benefit from the bank's products and eminent services.

Mr. Ahmad Al Khub added that the upcoming period shall witness several new branch openings in the near future.

ABC Bank Sponsors General Information Contest "Quiz Night" of Old Baccalaurean Society.

ABC Bank sponsored the Old Baccalaurean Society (OBS) general information contest "Quiz Night" held on Wednesday 26/9/2007 in Four Seasons Hotel. Around 250 of the Society members and their families and friends took part in the contest.

This contribution comes in line with the Bank's aim of supporting cultural activities in Jordan, as well as establishing solid business relations with the entire economic sectors.

ABC Bank offers all banking transactions through its head office in Amman and the various branches within the kingdom amounting to 14, besides 27 ATM machines. The bank seeks to offer a complete set of banking, commercial, investment, and finance services, in addition to lending services including personal, residential and car loans, and credit card services. The bank is always keen to following the technical advancements and provides its clients with the most recent electronic services.

ABC Bank adapt a new electronic system to measure the customer satisfaction

ABC Bank has recently signed an agreement with Access to Arabia Company in order to apply a new electronic system designed to measure automatically the level of customers' satisfaction and to listen to their opinions.

This system is the first of its kind worldwide. It enables the customers in a press of a button to give their opinion and to express the level of their satisfaction in regards to the services offered by the Bank. This system in fact allows ABC bank management to evaluate and improve the bank's quality of customer service through monitoring the system output instantly.

Mr. Ahmad AlKhub the Deputy CEO of the retail banking division commented on the system:

"Believing in our enduring interaction with our customers and the importance of listening regularly to their opinions, we consider that it is essential to use this particular system that is distinguished by it's friendly-user feature and it's easy application in all ABC branches, in order to listen to a wide spectrum of the various opinions and needs of our distinguished customers."

From his part, the Chairman of Access to Arabia Company, Mr Omar Khoury stated:

"This system is considered to be an advanced tool that supports businesses in continuously listening, analyzing and utilizing the customers' opinions and feedback to better improve the quality of their services and to accommodate the customers various needs".

It is worth mentioning that Access to Arabia Company is considered one of the leading companies in Jordan and the Middle East region in offering specific systems in the electronic banking channels which more than fifty banks and financial institutions in the Middle East have benefited from.

ABC Bank Launches a new branch at City Mall...

ABC Bank has opened a new branch in City Mall based at the kings Abdullah the 2nd bin al Hussein St. (Al Madineh Al Tibieh St. previously) in Amman to become the thirteenth branch, aside to the mobile sales team that provides an excellent service to their key clients.

Launching the new branch at City Mall comes in line with the banks strategy plan in expanding the branches network by choosing prime locations that enables the customers to reach each branch easily.

The branch started its operations on the 27th of MAY 2007 offering comprehensive banking solutions to accommodate various clients'          needs.

The French Cultural Center in association with ABC bank organized the Annual Quiz Night ...

The French Cultural Center in association with ABC bank organized the Annual Quiz Night that took place on March 25th, 2007, at the Jordan Intercontinental Hotel during the exhibition of international Francophonic Days, more than 150 members, family, and friends participated, ABC bank awarded the first place winners with ABC Pre-paid Cards as prizes.

This collaboration is to affirm the bank’s interest in different cultural parties in Jordan, also the bank Arab Banking Corporation (Jordan) presents full banking solutions to his clients and builds fruitful relations with them through a deep understanding for their recent needs accordingly & catering their future needs.

On the special occasion of Mother's Day, ABC Bank sponsored a program on Sawt El Ghad radio ...

On the special occasion of Mother's Day, ABC Bank sponsored a program on Sawt El Ghad radio station which was broadcasted live on air for a whole week.

The idea behind the concept was to help some families who because of a feeble financial situation can not afford a proper get mother’s day gift, & to give them the chance to show their affection & gratitude to their mothers for years of love & care.

The journey started at 10:00 am with a car branded ABC Bank and Sawt el Ghad   driving around & distributing gifts to the listeners who have participated in this program by visiting their homes. Their first stop was the University Of Jordan hospital where ABC Bank gave prepaid cards to six cases in need of small contribution that will help them cover their medical treatments.

The tour continued after that covering all the city directions distributing ABC Prepaid cards in different value ranges to cover all the gifts requested from the listeners such as travel tickets to Kuwait along with two days accommodation for a wife who wants to see her husband after three years form being apart, and another gift buying a computer and fridge and contributing in fixing a family kitchen subsequent to a horrible fire incident, and other gifts offered by ABC Bank.

ABC bank thanked Sawt Al Ghad Radio for this brilliant idea that was a success on that day, with hopes that this event will re-take place over the years to come...

ABC Bank-Jordan held the bank’s annual party

ABC Bank-Jordan held the bank’s annual party on the 19th of January 2007, at the Meridien hotel in Amman. All ABC's executive management team, employees and their families attended the event which included different activities.

Mr. Nour Nahawi the CEO of ABC Bank Jordan welcomed the attendees and awarded gifts to ABC's employees for their hard work over the 15 years.

This event aims to build a strong relationship between the employees and management which helps to boost service level towards achieving maximum customer satisfaction.